Release date: Apr 30, 2020
- Parsing of quote runs
You can now copy / paste quote runs from chat or email directly into Focus Studio and see product details pulled out.
- Hide controls
Added a show / hide toggle to training mode controls for better use of space when reviewing long transcripts.
- Audio playback
You can now playback an audio segment when correcting it.
- Enhanced inquiry / trade linking
Focus Studio now has high accuracy linking inquiries to trades, enabling you to spot more missed opportunities
- 2x performance increase in report generation speed